Delivery (Retail Orders)

Orders will be dispatched by either Royal Mail Special Delivery or other courier service within 5 working days of receipt, subject to availability.

There will be a £3.45 charge for postage and packing on all orders under £50.00.

Orders over £50 receive free postage.

If goods are not received within one week of payment, Ping Ping Jewellery should be notified as soon as possible.


Returns (Retail Orders)

Damaged goods and returns Items that are damaged in transit must be returned within 7 (seven) days to Ping Ping Jewellery PO Box 2080, Amesbury, Salisbury, SP4 7WS

Items should be accompanied by details of purchase date and purchaser’s name and address.

Items will be replaced or credited if the damage occurred prior to delivery or if it is clear that there is a manufacturing fault.

Ping Ping Jewellery reserves the right to refuse to credit items that are damaged due to wear and tear or abnormal use.


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